We are committed to respecting the privacy and confidentiality of the personal data provided to us. Therefore, in this Privacy Policy, you will find information on how such data is processed in accordance with the General Data Protection Regulation. We have implemented administrative and technological measures to comply with the new General Data Protection Regulation.
The use of this website is governed by the following terms and conditions, which the user agrees to fully respect. The user should not use this website if they do not agree with these terms and conditions.
Your Consent
By using our website and platforms, you agree to our Privacy Policy.
Why do we process personal data?
The personal data collected is primarily intended for responding to information and contact requests, managing contracts, providing services, and communicating changes to subscribed products and services. With your consent, this data may also be used to promote new products and services, share company news, conduct evaluation surveys, and fulfill legally required information actions.
What personal data is collected?
Typically, the collected personal data includes Name, Address, Phone Number / Mobile Number, Tax Identification Number, Email Address, but other data necessary for providing products or services may also be collected.
Additionally, when emails are sent, statistical data is collected to understand each subscriber's interaction with the received email.
How is personal data collected?
In general, personal data is collected when subscribing to one of our products or services, with some personal data being mandatory for service provision.
We also collect your data when you subscribe to newsletters, to respond to your messages and information requests, to analyze and formalize your application as a partner or collaborator, for website operations and management, for fraud prevention, and to maintain a record of your contact details.
We always respect your right to privacy and do not collect any personal information about you without your prior explicit consent. Your personal data will not be reused for purposes other than those previously identified or unrelated to the purposes for which they were initially collected.
However, the provision of incorrect or inaccurate data is your sole responsibility.
Data from minors
The website is not directed at minors under 16 years of age, so we request that these minors do not use the website or provide personal data through it.
Sensitive data
We explicitly request that you do not send us or disclose any sensitive personal data, i.e., information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, union membership, genetic information, biometric information, health information, or data relating to a natural person's sex life or sexual orientation. Such personal data will be immediately deleted.
What is the retention period for personal data?
We note that the personal data you provide to us will be kept for a maximum period of ten years.
However, in certain cases, we may retain data for longer periods, especially when required by law.
Right of access, rectification, and updating of data
Under applicable law, as the data subject, you are guaranteed the right, at any time, to access your personal data, request its correction or addition, object to data processing (except those strictly necessary for service provision), request data portability, request deletion of your data for marketing or telemarketing purposes, or inclusion in subscriber and informational services lists.
You may request any of the actions mentioned above through our contact page on the website, using the most convenient and accessible means for your needs, establishing communication with us through our address, phone, or email available on the contact link:
Contacts
If you request the deletion of some or all of your personal data, some requested services may not be provided to you, as we will retain the personal data necessary to comply with our legal obligations.
We reserve the right to request access to identifying elements of the requester to verify their identity.
Disclosure of information to third parties
We do not sell or commercialize your data.
In the course of our activities, we may use third parties to provide certain services, which may involve these entities accessing personal data of our users and clients. When this happens, we take all appropriate precautions, contractually obligating these entities to implement adequate technical and organizational measures to prevent any unlawful processing of data and to ensure its availability, integrity, and confidentiality.
Personal data may also be made available to courts and other competent authorities, strictly complying with the law, particularly when necessary for resolving billing disputes and activities related to public security protection, defense and state security, and prevention, investigation, or detection of criminal offenses.
Security
Ensuring the confidentiality, integrity, and availability of data is a commitment we make to all our customers and users.
To this end, we follow best practices in information security management, requiring our employees to strictly comply with rigorous standards, ensuring the security of the personal data communicated to us, and not using such data for any purposes other than those defined in the contract, nor correlating it with other data within their availability.
We caution that data circulating on the Internet is not fully protected against occasional deviations, and the communication of access passwords, passwords, confidential codes, and any sensitive information is solely your responsibility.
Cookies
We use cookies on this website. A cookie is a small text file that identifies your computer on our server. Cookies themselves do not identify the individual user, only the computer used. Cookies are not used to collect personal information.
This website uses cookies to help determine the usefulness, interest, and number of accesses to the website, allowing faster and more efficient navigation, eliminating the need to repeatedly enter the same information.
The use of cookies on this site will always presuppose your prior consent.
Cookies we use:
PHPSESSID: cookie that allows the website to respond to any action the User performs on the website, such as completing an inquiry form. The website does not function correctly if this cookie is not used.
xms_user: cookie used by backoffice users. The website functions correctly if this cookie is not used.
__utma, __utmb, __utmc, __utmz: __utmz starting cookies "__utm" allow the function of analysis software (analytics). This software helps analyze website visitors and provide anonymous information, such as browsers used, returning visitors, and response to marketing activities.
__atuvc: The _atuvc cookie is created and read by the website's JavaScript, allowing content sharing on social networks "AddThis".
All browsers allow the User to accept, refuse, or delete cookies, notably by selecting the appropriate settings in their browser. You can configure cookies in the "settings" or "preferences" menu of your browser. To learn more about cookies, including how to see what cookies were created and how to manage and delete them, visit www.allaboutcookies.org, which includes information on managing your settings for various browser providers.
However, disabling cookies may partially or totally affect your browsing experience on the website.
Google Analytics browser opt-out
To provide visitors with greater choice about how their data is collected by Google Analytics, Google has developed the Google Analytics Browser Opt-out Add-on. The add-on communicates with Google Analytics JavaScript (ga.js) to indicate that information about the site visit should not be sent to Google Analytics. The Google Analytics Browser Opt-out extra does not prevent information from being sent to the site itself or to other web analytics services. Learn more about Google Analytics Browser Opt-out extra.
Links to third-party websites
The links on this website may lead to other websites. We do not assume responsibility for, approve of, or in any way endorse or subscribe to the content of these websites, nor of the websites linked to them or mentioned in them.
Changes to the privacy policy
We reserve the right to modify this privacy policy at any time, so we advise you to check it regularly.
All changes will take effect immediately upon publication on the website.
If you oppose changes to our privacy policy, you should cease using our services, including the website.
General provisions
We are not responsible for damages resulting from viruses that may infect the user's computer or network, or other goods, due to access to our website with the transfer of content from it to the user's computer or network.
Contacts, questions, and issues
If you have any questions or concerns, or if you wish to update, delete, or change any personal information we may have related to you, or if you have a concern about how we handle any privacy issue, please contact us through our contact page on the website, using the most convenient and accessible means for your needs, establishing communication with us through our address, phone, or email available in the contacts.